CS091.ZIP is a Customer Satisfaction Questionnaire program. Allows a company to survey customers about their quality of service. The company can edit the 5 questions and the ratings can be from 1 to 9, which can also be edited.
This program is used to collect data for Customer Satisfaction Questionnaires. The standard way to collect this was from a form that the customer filled out, then the manager collected the surveys at the end of the day. With this data entry program on the computer, half the work is done for you. All you have to do is analyze the data to determine what changes you need to make to improve your customer service.
The included documentation is an abbreviated manual, meaning all aspects of this program are not covered in the manual. The program is completely operational however, it is limited in its available functions. The REGISTERED version comes with a printed manual and some additional functions. You also have the option to ask for some customization to the program to suit your needs.
